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    Your Fredrick Jackson watch is warranted by Fredrick Jackson for one year from the original date of purchase under the terms and conditions of this warranty. This warranty covers any defects in material or workmanship under normal use during the one-year warranty period. The warranty only comes into effect if you have a copy of the receipt or original order number, which is required as proof of purchase.

    During the warranty period, the watch movement, hands, and dial are the only components covered under this warranty. If the covered component proves to be defective in material or craftsmanship under normal use, it will be repaired or the watch will be replaced free of repair charges. If we are to replace your watch, Fredrick Jackson cannot guarantee that you will receive the same model watch. If your model is not available, a member of our customer care team will be in touch to discuss options, and find a suitable replacement of equal value.

    This Warranty Does Not Cover:

    •  Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.

      Damage of internal or external components due to excessive contact with water or moisture.

    This warranty is void if the watch has been damaged by accident, or through negligence of persons other than Fredrick Jackson themselves.

    To obtain our warranty service, you must contact Fredrick Jackson to notify us of the problem, we will then advise you on what to do next.